Minimum requirements (2) for Mac end user systems are:
• Mac OS 8.1 – 9.2 (8.6 – 9.2 recommended) (7)
• 200 MHz processor
• 32 MB RAM (64 MB recommended), with virtual memory turned on
• 800x600 display with 16-bit color (65,536 colors)
• Internet Explorer (8) 4.0 or higher with JavaScript and cookies enabled or Netscape 4.06 or higher (3) with JavaScript, cookies, CSS and Java (2) enabled
• Sound card and speakers or headphones (2)
• Windows Media Player (2) 6.2 or higher or RealPlayer (2) 6 or higher, installed as browser plugin
• Adobe Acrobat Reader version 4 or higher
• Internet connection
• Connection to customer’s intranet server (6)

Minimum requirements for Windows end user systems are: (Local Content Installation)

• Windows 95, 98, ME, NT4 (Service Pack 4 or higher), 2000 or XP
• 200 MHz processor
• 32 MB RAM
• 800x600 display with 16-bit color (65,536 colors)
• Internet Explorer 4.0 or higher with JavaScript, cookies and ActiveX (2) enabled 
• Sound card and speakers or headphones (for use with multimedia mode)
• Windows Media Player  6.2 or higher or RealPlayer  65 or higher, installed as browser plugin (for use with multimedia mode)
• Adobe Acrobat Reader version 4 or higher (11)
• Internet connection
• CD-ROM should have a date of September 9, 2003 or later.  If you have a CD-ROM that has a prior date, contact your organization for a FREE replacement.

PLEASE NOTE:  MACINTOSH PLATFORMS AND NETSCAPE BROWSERS SUPPORTED FOR SERVER-BASED VERSIONS ONLY.

(1) Some versions of Internet Explorer, Netscape, Windows Media Player or RealPlayer may impose higher minimum requirements.
(2) Not required for text-and-graphics mode.
(3) Some early releases of Netscape 6.0 contain bugs and should be avoided.
(4) The security model for Netscape version 6 and higher prohibits linking or redirecting from a document at an http:// URL to a document at a file:/// URL. This makes it impossible for interaction between HCCS' server and a customer’s file server. Therefore, customers whose end users use Netscape version 6 or higher must not host the courseware on a file server. They may host the courseware on a web server, either in-house or provided by HCCS.
(5) RealPlayer 8 or higher is required for Windows 95, due to a memory leak.
(6) Not required for ASP delivery model.

(7) Support for Mac OS X is to be determined.
(8) Only the text-and-graphics mode is supported for IE on the Mac. This is because IE does not support scripting of plugins on the Mac, making it impossible to control media playback or synchronize other elements with media.
(9) Scripting of video or audio events is not possible for Windows Media Player with Netscape 6 or higher (MAC or Windows). Therefore, only text-and-graphics mode is supported for WMP with Netscape 6 or higher. All modes are supported for Netscape 4 with WMP and for all versions of Netscape using Real Player
(10) As of 11/1/2003, HCCS no longer supports Netscape 4.x.  Netscape 4.x does not support scrollable text pages and dynamically loaded graphics. Our newly developed programs will use these elements. Professional Compliance and HIPAA compliance will fully support Netscape 4.x, but all other courses will not. Users may proceed with the course under the Netscape 4.x browser, however they may experience some problems viewing scrollable text pages and dynamically loaded graphics while viewing some of the courseware titles.