Clear effective communication is critical in the hospital setting. Communication between staff, between patients and employees, and between patient's families and the healthcare team are all very important. This program explores how to solve some communication problems found in the hospital setting, including the importance of listening, non-verbal communication, and the importance of reading and communication for the hospital manager. This program also examines message-sending skills such as how to deliver feedback to your staff, as well as how to give instructions. | 
