Managing people requires developing and maintaining open lines of communication with each member of the department. The effective manager unites these diverse individuals so they can accomplish mutual goals as a team. This program examines the role of communication in the manager relationship. The skills discussed include adapting to a variety of communication styles, providing feedback, delegating tasks, establishing authority, and exercising power. The purpose of this program is to provide nurses an understanding of how an effective manager can promote understanding and collaboration within a department. |