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ORC0010 - Coaching Novice Managers in the Progressive Disciplinary Action Process

A course in the "Operating Room Cross Training" Library

Upon completion of the module, the learner will be able to:

• Define the progressive disciplinary process.
• Identify the six skills novice managers must demonstrate in order to successfully manage the progressive disciplinary process.
• List five steps common to the progressive disciplinary process.
• Identify three unacceptable behaviors for which a full progressive disciplinary process may be an unsuitable intervention.
• List the seven essential components of a written warning.
• Identify at least three additional factors a manager should consider when administering the progressive disciplinary process.
• List four factors a manager should consider when assessing what disciplinary action to take.