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PCM0017 - Intimidation in the Workplace

Identify inappropriate behaviors that can hinder the orderly conduct of hospital business and compromise patient safety; Use assertive statements to raise and address legitimate concerns; Seek resolution of concerns through your chain of command; List four possible consequences of unprofessional behaviors; Describe examples of passive activities that impede communication, teamwork and patient safety; Report and appropriately document intimidating and disruptive behaviors as a patient safety concern


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