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HCCS025 - Organizational Performance Improvement

A course in the "Quality Improvement" Suite

This course covers the importance of performance improvement (PI) and the Plan, Do, Check, and Act model (PDCA). It also covers other PI models and sample measurement tools, plus sample PI projects.

Target Audience:

• All Management, Staff and Patient Care Providers

COURSE OUTLINE

• Importance of Performance Improvement
• The PDCA (Plan, Do, Check, Act) performance improvement model
• Other Performance Improvement models and samples of measurement tools
• Sample Performance Improvement projects