The courseware covers patient education’s role in improving outcomes and patient satisfaction, plus Joint
Commission patient-education standards. It also covers teaching topics such as patient responsibilities and rights
as well as disease-specific education and support. In addition, this course covers the assessment of individual
patient-education needs and potential barriers such as cognitive/physical impairments, language barriers and
cultural or religious values, and trains staff on how to educate patients.
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Target Audience:
- All Management, Staff and Patient Care Providers
COURSE OUTLINE
- The role of patient education in improving outcomes and patient satisfaction
- Joint Commission standards related to patient education
- Teaching topics, including patient rights and responsibilities, disease-specific education and support
- Assessment of individual patient education needs and potential barriers
- Physical cognitive impairment and language barriers, cultural or religious values, etc.
- How to educate patients
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