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Pop-Up Blocker (Training Has Been Launched In Another Window)
Clearing Computer System Cache
Technical Support

There are many different pop-up blockers.  Below are instructions on how to disable some of the most common types of pop-up blockers and a listing with hyperlinks to disable over fifty others.  If you are not sure what to do or if your computer system is locked down, contact your institution's help desk for assistance.  Please Note: 
HCCS does not support the running of courseware within the AOL or MSN browser and if you use AOL 9.0 Security Edition, click here.
If you try to launch the HCCS courseware and a window like the one to the right appears:

*Exit this window
* Disable your POP-UP BLOCKER1(s)
* Restart courseware



1. How do I disable the pop-up blocker?

Microsoft Windows XP
Service Pack 2


* Go To "Tools"
* Highlight "Pop-up Blocker"
* Left Click on "Turn off Pop-up Blocker"
* Close Browser Window
* Restart Courseware

   
Google Bar
 
* Single click using the left mouse button on "48 blocked."  (Please Note: This number will vary).

* The button on the toolbar should then say, "Site popups allowed"





Norton Internet Security 2003
 
* Left Click on "Ad Blocking"




* Left Click on the "Configure" Button
   
Remove the check mark from "Turn on Popup Window Blocking"

* Press "OK, Close Browser Window and Restart Courseware

   
Norton Internet Security 2005

 

 

  • Left Click on "Norton AntiSpam"
 
 
 

 

 

 

  • Left Click on "Detailed Status"

 

 

 

 

  • Press the "Turn Off" button.

 

 

 

 

 

 

 

 

  • Verify that Popup Blocking is turned "off". 

 

  • Then clear your cache.  For Detailed Information on "How and Why To Clear Your Cache", Click here.
 

AOL 9.0 Security Edition
If you try to launch the HCCS courseware and a window like the one to the right appears:

Exit the course

Disable your AOL POP-UP BLOCKER(see 2) and grant access via McAfee Personal Firewall Express(see 3)Minimize AOL
Launch Internet Explorer directly off of your desktop
Log back into the course directly from Internet Explorer and proceed


(2) AOL Pop-up Blocker
Single click using the left mouse button on "blocked 0." (Please Note: this number will vary)



The button on the toolbar should then say "allowed."





(3) McAfee Personal Firewall Express
Single click using the left mouse button on "Grant Outbound Access" to HCCS Courseware

List of Pop-Up Blockers
Below are hyperlinks to support pages for over fifty known Popup Blockers. These links may assist you in disabling the Popup Blocker software on your system. does not warrant that the information contained in these external links is current and/or correct, although every effort is made to ensure its validity. The links are provided for informational purposes only and are not intended as a recommendation nor endorsement for use. HCCS disclaims any responsibility for the accuracy, content or availability of information found on any third-party web sites, pages, or links
AbsoluteShield IE Popup Blocker iHatePopup v.1.5.433 Pop-Up Stopper Companion v.3.22
AdsCleaner v.3.1 GL-AD Popup Terminator v1.80 Pop-Up Stopper Pro v.2.0
AD Killer v.1.16 Google Toolbar 2.0.110 Popup Sweeper v.3.0
AdKiller v.2.0 Hitware Companion PopX v.1.5
AdMuncher v.4.5 Pop This Port Magic by AOL
AdShield v.3.0.7 Popup Ad Filter v.1.1 & Popup Killer Smasher v.2.9.73
Amigo Popup Killer v.2.5 PopupCop v.2.0.0.11 Super Popup Blocker v.2.4
AntiPopUp for IE v.1.9 Popup Dummy! v.2.62 Yahoo! Companion Toolbar
AOL Toolbar Version 1.13 Popup Eliminator v.2.2 Zero Ad v.1.0.3
Banner Zapper v.4.0 Popup Free v.1.50 Zero Popup v.7.9
Exit Killer v.3.1 Popup Manager v.1.0.1.5  
FilterGate v.5.15 Popup Preventer v.1.10  
IE Mate v.1.41 Popup Purger v.1.0.7(195)  

 
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