If you try to launch the HCCS
courseware and a window like the one to
the right appears:
* Exit this window
* Disable your POP-UP BLOCKER1(s)
* Restart courseware |

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1. How do I disable the pop-up
blocker?
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Microsoft Windows XP
Service Pack 2
* Go To "Tools"
* Highlight "Pop-up Blocker"
* Left Click on "Turn off Pop-up
Blocker"
* Close Browser Window
* Restart Courseware |

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Google Bar
* Single click using
the left mouse button on "48 blocked."
(Please Note: This number will vary).
* The button on the
toolbar should then say, "Site popups allowed"
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Norton Internet Security 2003
* Left Click on "Ad
Blocking"
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* Left Click on the "Configure"
Button |

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Remove the check mark from "Turn on
Popup Window Blocking"
* Press "OK, Close Browser Window and
Restart Courseware |

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| Norton
Internet Security 2005
-
Left
Click on "Norton
AntiSpam"
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- Left
Click on "Detailed Status"
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- Press
the "Turn Off" button.
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- Verify that Popup Blocking is turned
"off".
- Then clear your cache.
For Detailed Information on "How
and Why To Clear Your Cache",
Click
here.
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AOL 9.0 Security
Edition
If you try to launch the HCCS
courseware and a window like the one to
the right appears:
•Exit
the course
•Disable
your AOL POP-UP BLOCKER(see
2) and
grant access via McAfee Personal
Firewall Express(see
3)•Minimize
AOL
•Launch
Internet Explorer directly off of your
desktop
•Log
back into the course directly from
Internet Explorer and proceed
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(2) AOL Pop-up Blocker
•Single
click using the left mouse button on
"blocked 0." (Please Note: this number
will vary)
•The
button on the toolbar should then
say "allowed."
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(3) McAfee Personal Firewall Express
Single click using the left mouse
button on "Grant Outbound Access" to
HCCS Courseware |

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