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A Harsh Reality

The Healthcare Setting is Not Immune to Dangerous Trends

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Are You Protecting Healthcare and Patient Data From Hackers?

Patient records have never been more coveted. As their black market value continues to rise, so do attempts to illegally obtain them. Cyber criminals have realized healthcare has fallen behind other industries in terms of data protection—the ramifications can be crippling to organizations not prepared to deal with today's threats. In recent months, hospitals and health systems have made headlines as victims of ransomware.

Forced to negotiate with digital pirates, some healthcare organizations have ended up paying thousands of dollars to reacquire their patients' medical records before more damage could be done. The reality is that ransomware is only one of many ways your sensitive data is at risk. HCCS can help you identify and understand your risks and find solutions to them.

Course Summary

Topics Covered Include:

  • Understanding security threats
  • Social engineering threats
  • Identifying and detecting malware, including ransomware
  • Best-practice password guidelines
  • Phishing detection and awareness
  • Data classification
  • Data storage and retention guidelines
  • Cloud computing and storage
  • Physical security
  • Mobile device protection and smartphone security
  • Social media threats


Infographic: Security Awareness

Patient records have never been more coveted. As their black market value continues to rise, so do attempts to illegally obtain them. Cyber criminals have realized healthcare has fallen behind other industries in terms of data protection and the ramifications can be crippling to organizations not prepared to deal with today’s threats. 



If Someone Opened Fire in Your Facility, How Would Your Team Respond?



Healthcare facilities are entrusted with providing safe and secure environments for their patients, staff and visitors. Each facility is responsible for developing its own plan of action to address issues that may threaten the safety of its occupants.

Among these safety issues is the threat of an active shooter. Although this issue is not a common occurrence, it could occur anywhere, with little or no warning. Training staff now to be prepared in the event of an active shooter situation can save lives.

Course Summary

Active Shooter Response in Healthcare Settings is offered as a standalone course, and is also included in the Annual Mandatory Training Library, which is a component of the  KnowledgeQ® product solution.

Topics Covered Include:

  • Course rationale
  • Active shooter defined
  • Response challenges in healthcare settings
  • Ethical considerations in healthcare settings
  • Indicators of potential violence
  • Following the organization’s response plan
  • Courses of action: review of models
  • Alerting law enforcement
  • Law enforcement arrival – what to expect
  • Law enforcement arrival – how to react
  • Post-event activities


  • Unlike a defined crime, such as a murder or mass killing, the active aspect inherently implies that both law enforcement personnel and citizens have the potential to affect the outcome of the event based upon their responses.1


    FBI - 2013 Study of Active Shooter Incidents


Find Out How HCCS Can Help

We focus exclusively on compliance education needs and solutions for the healthcare industry. Founded in 1998, HCCS became part of the HealthStream family of companies in 2014. We continue to work to meet the growing demand for effective compliance solutions across the continuum of care.

Our solutions are currently used by over 700 healthcare organizations across the country. Over 2,000,000 registered users have logged over 7,000,000 hours of training to date.