Events & Resources

Health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.

Do you use a paper-based system for Competency and Performance Management? What if you were asked to provide a report to assess the competency of the entire organization on a skill such as blood transfusion? How long would that take you? What if your manager asks you to identify only employees who ‘Did Not Meet Expectations’ for this competency? Even worse, what if she asks “How does this compare to last year?’

An interview with Lee Ann Hanna, Director of Education, TriStar Centennial Medical Center (HCA), Nashville, Tennessee

The hospice industry has been subject to increasing regulation by governmental and accrediting entities. To stay up-to-date in this rapidly changing environment—and to continue to provide effective interventions for patients nearing the end of life—continuing education is a must.

The healthcare industry has passed the “if” stage of cyber-attacks and is now asking “when.” And, it’s no surprise cyber criminals have adjusted their targets. With patient records fetching 50 times more money on the black market than financial data and only 33% of healthcare facilities reporting their current cyber security posture as “very effective,” hackers have all the incentives in the world to breach your cyber defenses and steal patient data.

Can you confidently say that your training initiatives are effective, that your employees are well trained, and that patients are safe? Do you have reliable data that allows you to strategically deploy training and manage your training costs? Are you prepared for your next audit? KnowledgeQ® is HealthStream’s answer to the healthcare industry’s demand for a strategic approach to annual mandatory training. The stakes are too high to continue a “check-the-box” exercise that offers almost no visibility into the cost of delivering training and whether expenditures could be eliminated or redirected to more effective initiatives.

In the next few years organizations will begin to tap into the enormous amount of real-time and historical data available and use that information to make decisions about and improve their business. These same concepts apply to healthcare training.

Demonstrated Competency is a learning feature that provides significant benefits for learners and learning administrators. What is the biggest complaint from learners? “Training takes too much time!”

Studies show that real-life training scenarios have an emotional impact on staff which leads to increased retention and behavior change. At HCCS we’ve always included real-life video scenarios in our online compliance training courses.

In January of 2012, I wrote an article titled “5 Reasons Your CFO Should Approve Your Training Budget In 2012”. It’s remarkable how little has changed. Those of you involved with regulatory compliance know that government regulations rarely terminate or remain stagnant. Quite the opposite. Most regulations expand over time and the requirements increase over time.

If you were to suggest the use of a game or gaming elements to provide training to staff, you would probably receive a wide variety of reactions. Some would be thrilled as video games are an integral part of their lives. Others would roll their eyes and feel that you are insulting their intelligence.

In recent weeks, the NFL has been besieged by a number of high profile incidents of players involved in domestic abuse, child abuse and other violent behavior. The chief executives and team leaders of the NFL have come under intense criticism for reacting slowly to the evidence and accusations and for imposing weak and inadequate punishments. The criticism intensified further when the NFL changed its rulings on some issues multiple times and appeared to have no clear roadmap of how to deal with player conduct. Communications from the NFL leadership gave the appearance that they had no understanding of the severity of the issues and that they were completely out of sync with the strong feelings of their fan base and the public on these issues.

In March of 2001, the Institute of Medicine (IOM) released a landmark report titled, Crossing the Quality Chasm: A New Health System for the 21st Century. The report “makes an urgent call for fundamental change to close the quality gap, recommends a redesign of the American health care system, and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others.”

You’ve spent countless hours establishing a high quality effective compliance program within your facility and want to see the result of that effort. However, compliance is difficult to measure. What are some of the signs that indicate that your compliance program is reducing risk?

The purpose of gamification is to encourage users to move toward a goal or to increase engagement with a product or service. The term “gamification” is most typically applied to online and mobile applications. Often (but not always) these gaming elements are used in social applications that put users in friendly competition with each other or provide incentives for users to share content with other

A pair of researchers in the Cal psychology department staged an experiment. They began by grabbing students, as lab rats. Then they broke the students into teams, segregated by sex. Three men, or three women, per team. Then they put these teams of three into a room, and arbitrarily assigned one of the three to act as leader. Then they gave them some complicated moral problem to solve: say what should be done about academic cheating, or how to regulate drinking on campus.